Commercial Lines Team leader

Posted Date: Jan. 21, 2014
Job Number: 5045



The team of this department will be responsible to lead, direct, coach, train and provide technical guidance to a team of Commercial Marketing and Service professionals. You will be accountable to ensure an efficient and productive workflow, excellent quality control and service standards that our clients and internal professionals deserve. In addition, the successful candidate will also service and market a Book of Business.



Proven ability to manage, coach and guide staff; conduct performance appraisals; set goals and

facilitate training;

Proven ability to implement and adjust workflow procedures

Through regular audits, be able to measure and assess quality control practices

Strong technical insurance knowledge in placement of all classes of insurance including specialty placements

RIBO Licence required and other industry qualifications such as CAIB, CIP, CRM, would be

considered an asset



A team player with a strong work ethic

1-3 years of leadershup experience

Determination for excellence in quality control and client service

Excellent interpersonal, communication and negotiation skills

Computer knowledge in MS Office products such as Word, Excel, Powerpoint and experience with SigXP



Interested candidates, please contact Otis Wong at If you are working with another DGA recruiter, please feel free to ask them about this position.

Founded in 1986, DGA Careers specializes in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. DGA Careers assists qualified professionals in claims, underwriting, sales, customer service, and more, connect with the Canadian insurance industry at all levels. We endeavour to respond to each applicant in a timely manner


Employer/Recruiter: Yes City: North York Market segment: Insurance, Property Casualty Insurance Company type: Recruiting Consultants Job type: Permanent Education required: CAIB, CIP, CIP Partial Completion, RIBO, RIBO College Expertise required: Broker Management, Broker-Commercial, Broker-Customer Service, Customer Service, Customer Service - Commercial, Customer Service-Management Minimum experience required: 5 to 6 Years

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