Commercial Lines Associate #8105 - IW-8105

Date of modification:

Job number: IW-8105


Job title: Commercial Lines Associate #8105

Location: Toronto



Commercial Lines Associate 

large national brokerage with opportunity for growth 

based downtown Toronto - post covid

RIBO licensed a must as well as some Marine experience 


Primary Responsibilities:

Your knowledge and experience in commercial insurance combined with your attention to detail and customer service focus are the keys to success in the role of Commercial Lines Account Associate. 

  • Working in a team based structure to service, retain and grow existing portfolios.
  • Supporting Account team by servicing client day to day needs  and communicate with insurers.
  • Identifying new business or client up-sell/cross-selling opportunities
  • Establish networks and partnerships in the Marina segment
  • Providing suggestions for continuous improvements in workflows and procedures.
  • Effective client servicing and support to the Account Manager
  • Answering client queries and communicating with insurance companies
  • Accountable for managing accounts receivable balances.
  • Performing administrative functions such as invoicing, online filing of emails,  policy issuance etc.
  • Participating in industry networking functions, training and professional development courses to enhance skills and industry knowledge.
  • Providing assistance where required and perform all other duties as assigned by the Account team

Qualifications and Experience:       

  • Bachelor’s Degree or College Diploma or equivalent work experience
  • Minimum 2 years of commercial experience (broker, underwriting or claims) required
  • RIBO Licensed or in progress (within 3 months of employment)
  • Proficient in MS Office (Word, Excel, and Outlook)
  • Experience in Epic or equivalent insurance broker management systems
  • CIP/CAIB/CRM Designation in progress (an asset)
  • Strong organizational, time and client management skills
  • Effective communication skills: verbal and written
  • Strong team player
  • Proactive and customer focused approach
  • Strong initiative and follow up skills
  • Knowledge of diverse insurance policies and emerging insurance trends
  • Resourceful researching skills 
  • Marinas and /or Marine dealership industry experience an asset
  • Ability to work collaboratively as a key member of a team and independently with minimal supervision;
  • Strong attention to detail, time management and analytical skills;
  • Excellent organizational, interpersonal, written, and oral communication skills are also required.


DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.


  • City: Toronto
  • Market segment: Insurance
  • Job Type: Full-Time
  • Education: RIBO
  • Expertise: Customer Service - Commercial , Broker-Customer Service
  • Minimum experience required: 1 to 2 Years