Personal Lines Manager(Kitchener)- 9265 - IW-9265
Date of modification:
Job number: IW-9265
Detail
Job title: Personal Lines Manager(Kitchener)- 9265
Location: Kitchener, Waterloo
Description
Key duties will include:
- Managing all aspects of the personal insurance & administrative teams
- Providing service excellence on an assigned book of VIP personal insurance clients
- Leading and motivating the team in order to meet organizational goals and objectives
- Scheduling and monitoring office attendance
- Handling escalated calls from your team and team inquiries with the aim of a positive resolution
- Training, mentoring and development of the team
- Managing performance of individual team members and implementing corrective solutions as may be required
- Participation in hiring new team members and related onboarding processes
- Ensuring adherence to all processes, procedures and service guidelines
- Collaborating with the Personal Lines management team across the organization
Required Qualifications & Skills:
- Excellent communication skills
- Superior time management and organizational skills to manage competing priorities
- Strong abilities with respect to Agency Manager (TAM) and/or EPIC, and MS Office products
- A minimum of 10 years Personal Lines brokerage experience
- A minimum of 5 years management within the insurance industry
- Industry designation(s) preferred, such as CAIB & CIP
- RIBO License, active and in good standing
- A Valid Drivers' licence, with a personal vehicle available for periodic business us
Interested candidates please contact Daher Hassan at 416-868-6711 x.224 or forward your resume in confidence to Daher@dgacareers.com. If you are working with another DGA recruiter, feel free to ask them about this position
Information
- City: Kitchener
- Market segment: Property Casualty Insurance
- Job Type: Full-Time
- Education: RIBO
- Expertise: Broker Management , Broker-Personal
- Minimum experience required: 5 to 6 Years
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