Bodily Injury Adjuster - 8770 - IW-8770

Date of modification: September 15, 2022

Job number: IW-8770


Job title: Bodily Injury Adjuster - 8770

Location: Toronto


Opportunity to work with a growing InsureTech whose goal is to educate customers on having safer roads and homes. Looking for Bodily Injury Adjuster to join this growing team.

As the Bodily Injury Adjuster, you are responsible for providing support to clients; assisting and educating them through the investigative and resolution process when they face a liability exposure. You will work diligently on behalf of clients to resolve liability claims, while keeping an investigative mindset.

Title: Bodily Injury Adjuster

Location: Downtown Toronto / Hybrid – 2 to 4 times per month


  • Investigate, appraise/scope, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims of larger size and/or increased complexity in accordance with established guidelines.
  • Review available information and establish, maintain, and recommend appropriate reserve, payment or recovery, negotiation, or declination. Enter and record claims, reserves, and payments as well ensure reserve adequacy throughout the life of the claim file as per company guidelines. Process all payments promptly within guidelines and policy/statutory requirements
  • Prepare summaries and files for litigation, mediation/arbitration, and multidisciplinary assessments. Establish and monitor litigation disposition plans. Direct activities of defence counsel to ensure an appropriate resolution. Attend and participate in meetings, mediations, arbitrations, settlement conferences, pre-trials/trials, case law
  • Provide initial contact with customers within prescribed timelines and ongoing status updates to customers until file closure. Develop and maintain excellent customer email and telephone interactions.
  • Develop relationships with other departments such as underwriting in order to meet business goals.
  • Understand and apply best business practices towards compliance, internal control and operational risk controls in accordance to national standards and regulatory standards and policies. Participate in monthly claims audits.


  • Post-secondary education and / or equivalent on the job experience
  • Minimum 3-5 years casualty claims adjusting experience
  • Working knowledge of the company principles and practices related to claims settlement, policy wordings, insurance contracts, fraud investigations, serious losses and coverage questions.
  • Ability to work within and adapt to PC oriented environments, including familiarity with e-mail and Internet skills.
  • Advanced knowledge of Microsoft Office.
  • Actively pursuing CIP/FCIP designation

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Maurice Reichberg at 416-868-6711 x.232 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.



  • City: Toronto
  • Market segment: Property Casualty Insurance
  • Job Type: Full-Time
  • Education: Post Secondary Education
  • Expertise: Claims-Bodily Injury
  • Minimum experience required: 3 to 4 Years