Operations Lead Canada (Property & Energy) #8733 - IW-8733

Date of modification: July 20, 2022

Job number: IW-8733


Job title: Operations Lead Canada (Property & Energy) #8733

Location: Toronto



Operations Lead Canada (Property & Energy)

Hybrid Role - based downtown Toronto 

If you love to coach and mentor budding underwriters this role may be for you!!! 

Global Insurer 


About the Role
Are you a strong leader with a consistent record of mentoring, motivating and developing team members to
As the Operations Lead for Property/Energy and Engineering & Construction Insurance your primary goal will be
to develop and empower your team to ensure they fulfill their potential, achieve goals and provide effective
support across multiple underwriting teams. Strong business judgment, client orientation, and a natural
tendency to be curious are all important to your success.
Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and accuracy
of the underwriting process. Position may require occasional travel.

Your key responsibilities:
Build positive relationships with both underwriting and operations leadership teams while ensuring high quali
of work.
Lead team to deliver against timeliness, quality and efficiency metrics, with a focus on continuous improveme
Recognize and acknowledge the skills of team members, help them to understand their growth areas and buil
on their strengths. Participate in the development of and delivery of training.
Lead and collaborate on the development/maintenance of Standard Operating Procedures, system and tool
enhancements, and testing/piloting changes to improve processes.
Determine staffing requirements as well as interviewing and hiring of employees.
Occasional travel may be required to attend meetings, seminars, and programs

Successful completion of assigned projects

About You
Educational background
University degree (4 year) or equivalent with a strong business component preferred.
Professional Experience
Minimum 5 years relevant experience.
Knowledge and understanding of commercial insurance principles and practices. Insurance Institute of Canada
(IIC) or equivalent certifications desirable.
Project management experience preferred.

Leadership qualities
Effective communication skills and leadership: encourage, empower, develop and lead a team while providing
constructive feedback
Ability to prioritize and to plan, coordinate, and monitor team’s work
Foster improvements and simplification in systems and processes
Demonstrated success working collaboratively in a matrix environment
Ability to work with globally located teams, understanding and demonstrating sensitivity toward cultural
Eager to seek new knowledge and opportunities

Technical skills
Highly motivated individual who can think analytically and demonstrates financial acuity
Work independently and proactively
Excellent organizer, flexible and able to work under tight timeframes
High proficiency in Microsoft software 


DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to antonella@dgacareers.com. If you are working with another DGA recruiter, feel free to ask them about this position.



  • City: Toronto
  • Market segment: Insurance
  • Job Type: Full-Time
  • Education: CIP, CIP Partial Completion, University Degree
  • Expertise: Underwriting - Commercial
  • Minimum experience required: 5 to 6 Years