Accident Benefits Claims Advisor - REMOTE - 8587 - IW-8587

Date of modification: April 28, 2022

Job number: IW-8587


Job title: Accident Benefits Claims Advisor - REMOTE - 8587

Location: Airdrie, Calgary, Cochrane, Edmonton, High River, Okotoks, Sherwood Park, Spruce Grove


The Opportunity:

Our client is looking for an inquisitive and well-read insurance professional who enjoys breaking down policy wordings to customers and helping them navigate through what can be a stressful claims process. The successful candidate will become our client’s next Accident Benefits Claims Advisor and will be trusted to represent the firm on the front lines. Looking to take the next step and handle more complex claims while you work towards furthering your insurance education then



  • Dive into first party injury claims and handle from start to finish including investigating and settling them
  • Explore and interpret insurance policy wordings and determine policy coverages and reserves
  • Work to stay on schedule and make sure all parties involved are aware of the timeline of claim settlements
  • Work with all stakeholders to ensure that all needs are being met and that solutions have been optimized
  • Work to provide outstanding customer service by listening to customers and working with team members to come up with streamlined systems
  • Advise distribution partner on possible coverage opportunities
  • Other tasks as required

The Employer:

Our client is a part of one of the largest insurance organizations in the world. They offer a complete selection of home and auto products for their customers who they service in over 90 offices across Canada. These offices are unique to the environment in which they are situated in creating a sense of community between staff and clients. They pride themselves on promoting from within and helping shape and elevate the careers of their employees.

About You:

You are truly interested in the ins and outs of insurance and take pride in your ability to interpret policy wordings. You are able to explain complex insurance concepts in a way that the average customer can understand. Insurance is your career and you are always looking to challenge yourself so that you can reach your potential.



  • You have worked (or are working) to achieve an insurance designation or a related university/college degree
  • At least 1 year of experience working in Accident Benefits
  • Dedication to superior customer service
  • Extremely comfortable working on a computer and familiarity with the Microsoft Office Suite
  • Strong communication skills, both written and verbal through a variety of mediums
  • Ability to work in a team as well as the ability to be trusted to accomplish complex tasks individually
  • Fluency in other languages would be considered a strong asset


About Us:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Katie Ellwood at 587-952-5076 or forward your resume in confidence to If you are working with another DGA Recruiter, feel free to ask them about this position directly.





  • City: Calgary
  • Market segment: Insurance
  • Job Type: Full-Time
  • Education: University Degree
  • Expertise: Claims - Accident Benefits , Claims
  • Minimum experience required: 1 to 2 Years