Claims Analyst - #8443 - IW-8443

Date of modification:

Job number: IW-8443


Job title: Claims Analyst - #8443

Location: Edmonton


Job Description

Our valued client has an opportunity for Claims Analyst to join their team! 


Our client is rapidly growing their team in South Edmonton. This role will include servicing personal and commercial claims.  The successful candidate will have a strong work ethic and drive to succeed in a high performing environment!


  • Providing customers with prompt service by providing advice, discussing customer concerns, including but not limited to walk-ins, emails, and phone calls
  • Entering and updating clients’ information in our BMS system and spreadsheets 
  • Ensure eligibility for claims is reasonable and correct by analyzing claims and supporting documentation 
  • Responsible for analyzing claims and interpreting insurance policies 
  • Responsible for the review and tracking of all incident reports, and ensure to follow up for additional information where necessary 
  • Following up with adjusters on claims status and keeping claims handling up to date?? 
  • Approve drivers for clients by reviewing abstracts, and by obtaining any other documentation required to verify driver information
  • Keeping current with activities and workload?
  • Follow branch workflows


  • Insurance experience is required 
  • Experience in insurance claims handling is preferred
  • Claims Adjuster license is an asset 
  • General Level 1 insurance license is an asset
  • Experience with Epic is an asset
  • Microsoft office 365 experience is required 
  • Outlook experience is required 
  • Ability to multi-task, problem solve, critical think and be detailed oriented
  • Ability to work in a fast-paced environment, handle pressure and meet deadlines
  • Able to be pro-active and work both independently and as a part of a team
  • Positive and respectful attitude with both clients and co-workers
  • High degree of professionalism and integrity


About the Company:

Our client is a leading insurance brokerage in Canada that looks out for your best interests, and benefits from unparalleled market access from the best insurance providers.  This branch office believes honesty and integrity is at the foundation of everything they do. They work and play hard and are looking for a strong team member.  They offer competitive wages based on skill and experience. They also offer opportunities for growth development and internal promotion.

About Us:

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Heidi Scott at 587-525-5536 or forward your resume in confidence to If you are working with another DGA Recruiter, feel free to ask them about this position directly.


  • City: Edmonton
  • Market segment: Insurance
  • Job Type: Permanent
  • Education: Adjuster's License, CIP, CIP Partial Completion, Insurance License Level 1
  • Expertise: Claims , Claims-Support
  • Minimum experience required: 1 to 2 Years