Data Operations Manager - 8370 in Vancouver (or Remote) - IW-

Date of modification:

Job number: IW-


Job title: Data Operations Manager - 8370 in Vancouver (or Remote)

Location: Burnaby, Calgary, Montreal, New Westminster, North Vancouver, Richmond, Surrey, Toronto, Vancouver


Our client is looking for a Data Operations Manager who loves data analytics, churning out reports and contributing to efficient reporting system.  

What you will be doing:   

  1. Systems Data:
    • Create and maintain all Applied Epic Reports, including but not limited to one-time needs, “Quick Reports”, and Auto-Delivery Reports.
    • Be the product expert for Applied Analytics, including staying apprised of product features and updates, onboarding new hires, and training sales staff and managers as required. 
    • Build and maintain monthly Performance Summaries (completed in Excel using Applied Epic data). 
    • Maintain all Applied Epic Templates, including Documents and Proposals, including working with Stakeholders to develop new templates. 
    • Collaborate on ongoing optimization projects such, but not limited to, Applied Epic custom forms, integrated Excel Spreadsheets, new CSR24 certificate forms, and mapping data. 
    • Work with various executives and stakeholders to determine business intelligence and data integration needs, develop a plan to capture/report on both, and develop/implement delivery methods. 
    2. Project Management: 
    • Explore Applied Data Lake, and act as Project Manager should the product be implemented. 
    • Explore options for integrating data or building bridges between HubSpot Sales and Applied Epic, including potential a potential bridge or API integration and work with other stakeholders as Project Manager to implement and maintain chosen solution. 
    3. Leadership & Team Support: 
    • Foster an environment in which people can be their best, delivering best in class service through innovative problem-solving 
    • Lead by example, be a positive role model. 
    • Contribute to a positive team environment by working efficiently, professionally and in a friendly manner. 
    • Improve our organization by sharing ideas and opinions, contributing and building communication in all directions and levels. 
    • Assist others as needed and perform other duties as assigned. 
    4. Professional Conduct: 
    • Maintain security in accordance with internal controls. 
    • At all times, respect the privacy and confidentiality of all customers and staff information. 
    • Respect the importance of attendance and punctuality and the impact it has on the rest of the team. 
    • Maintain safe workplace procedures as per WCB regulations. 
    5. Continuous Learning: 
    • Remain current with Epic and associated products’ reporting, template, data analytics, and application functionalities, processes, and improvements. 


What we are looking for:  

  • Must have at least 5-10 years in the general insurance industry, with an in-depth knowledge of data fields in broker management systems (ideally in the Applied Epic BMS). 
  • Could have equivalent experience outside the general insurance industry in a Data Analytics role. 
  • Proficiency in Microsoft Office, highly developed systems and technology acumen and advanced expertise in Excel. 
  • Attention to detail  
  • Methodical/process-oriented  
  • Able to develop creative solutions to data problems  
  • Independent Learner  
  • Effective Communicator  
  • Technological Acumen 

If this is you, then please don’t hesitate to reach out!  

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms, and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well-positioned to conduct searches with a national scope. Our unrivaled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.  

Interested candidates, please email your resume in confidence to Bea Dizon at or at 778-383-9790 ext. 102. If you are working with another DGA Recruiter, feel free to ask them for more information about this position. 


  • City: Vancouver
  • Market segment: Commercial Insurance
  • Job Type: Full-Time
  • Education: College, College Secondary School Diploma, Diploma, Engineering Degree, Insurance Diploma, Insurance License, Post Graduate, Post Secondary Education, Project Management Certification, University Degree
  • Expertise: Account Management , Computer Proficiency , Software Development , Website Development , Systems Analysis
  • Minimum experience required: 5 to 6 Years