Vice President of Claims # 8316 - IW-8316

Date of modification: October 11, 2021

Job number: IW-8316


Job title: Vice President of Claims # 8316

Location: Chatham, Windsor


Our client Kent & Essex  Mutual Insurance

is hiring a 

Vice President of Claims 

Role is based in Chatham-Kent



KENT & ESSEX MUTUAL INSURANCE is a progressive, well-established property and casualty, mutual insurance company proudly located in Chatham-Kent providing insurance solutions through their trusted network of broker partners. They value our employee’s career growth and ongoing professional development. They value and support, community and their business partners and have for over 130 years. They believe in doing what's right and feeling good about it. Organizational growth has provided this new opportunity of Vice President of Claims, to be added to their team structure.

The Vice President of Claims reports to President & CEO and is a key member of the Leadership Team which provides you with the opportunity to be an authentic leader, making ethical decisions while you inspire and motivate the claim’s team along the way. This position is based in Chatham-Kent, Ontario with a hybrid of in-office and remote work.

As the Vice President of Claims, you will have a big impact on the achievement of the overall strategic direction and objectives as you oversee the management of Claims Operations for Kent & Essex Mutual. The successful candidate will be responsible for driving employee engagement, efficient and effective work processes, quality service, effective indemnity and legal expense control, proper reserving practices, creating operational efficiencies and delivering on Key Performance Indicators (“KPIs”). The Vice President of Claims will be responsible to provide visible and effective leadership ensuring that the corporate strategy, business plan objectives, initiatives and priorities are implemented, clearly communicated and executed within the functional area.

This role is dynamic in nature as the requirements for their policyholders, broker partners, employees, and the company overall are ever changing as they progress and grow, therefore, the successful candidate must have a proven track record of superior skills in management, leadership, employee engagement, driving performance within the claims functional area and change management. Additionally, this position will build lasting relationships with executive leadership, key business partners, and other stakeholders.

The successful candidate will be a seasoned, innovative leader with at least 10 years of progressive senior level experience in a senior claim’s management role. In addition to an impressive professional career, this new leader will possess an undergraduate degree coupled with advanced knowledge of complex claims handling concepts, practices, and techniques, as well as experience in the adjudication of complex property and casualty claims. You are an inspiring and genuine people person, with a proven commitment and ability to implement optimum standards of service for our policyholders and broker partners while you create and develop a claims operational team that is engaged, inspired, and committed to the overall mission and vision of Kent & Essex Mutual as you oversee and direct the claims operations for the company.


DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact: 

Antonella Leone 

Talent Acquisition Partner

416-868-6711 Ext 226  or 647-624-9609  




Maurice Reichberg

Recruitment Manager and Talent Acquisition Partner

416-868-6711 Ext 232  or 647-896-4656



  • City: Chatham
  • Market segment: Insurance
  • Job Type: Full-Time
  • Education: CIP, FCIP
  • Expertise: Claims , Claims - Property , Claims-Auto
  • Minimum experience required: 7 to 10 Years