Commercial Lines Insurance Practice Specialist - 8231 - IW-8231

Date of modification: September 15, 2021

Job number: IW-8231


Job title: Commercial Lines Insurance Practice Specialist - 8231

Location: Toronto


My client is a very reputable independently owned mid-sized insurance brokerage that is looking to hire a Senior Commercial Account Manager for their Toronto Office.

Title: Commercial Lines Practice Specialist

Location: Toronto (Work from home until further notice)


Liaise with Practice Leader and consult where needed with other practice group members. Share Insurer and product information with all group members, manager, producers & partners. Establish and develop rapport and strong working relationships with underwriters and insurance company representatives.

  • Negotiation and placement of new business, renewals and remarkets.
  • Evaluate marketing submissions including making suggestions and/or recommendations for revisions to specifications if warranted. Complete review and analysis of quotations received. Provide comparison to producer, highlighting enhancements and/or limitations for renewals in order that producer can proceed with the development of presentation to new and existing clients, including creating comparison spreadsheets as needed.
  • Provide comments to producers on market capacity, underwriting criteria and rating issues and competitive factors that may be encountered.
  • Organization, presentation and/or delivery of materials to underwriters
  • As requested by producers, participation in client discussions regarding proposals.
  • Provide formal binding/renewal instructions to underwriters upon advice from producer for agreed upon coverages remembering that time is of the essence. Issue binder of insurance pending receipt of formal policy, invoice & abeyance files and follow up for policies.
  • Review assigned renewal lists with producers 90 days prior to renewal, order renewals from insurers 60 days before renewal, anticipate requests for updated information and/or applications and/or additional renewal information for
  • Request renewal quote from insurer and negotiate terms.
  • Invoice and check the endorsement when it comes in
  • Take calls from clients and deal with queries as fully as possible before referring to producer, to build and reinforce service relationship with the client.
  • Issue certificates of insurance as requested, with copies to insurer and file.
  • Respond to lienholder/lessor/mortgagee requests for copies of insurance policies.
  • Detailed documentation of all calls, correspondence and transactions in system, activities and/or file, as per procedures.
  • Provide back up for producer and for other commercial group and claims representatives by taking necessary information from callers/visitors.


  • 8+ year of commercial lines experience, with focus on large manufacturing accounts
  • RIBO License in good standing
  • TAM and PolicyWorks experience or the ability to learn quickly
  • Service Oriented
  • Problem Solver

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Maurice Reichberg at 416-868-6711 x.232 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.


  • City: Toronto
  • Market segment: Commercial Insurance
  • Job Type: Full-Time
  • Education: RIBO
  • Expertise: Broker-Customer Service , Broker-Commercial
  • Minimum experience required: 7 to 10 Years