Field Investigative Specialist #8102 - IW-8102

Date of modification: October 11, 2021

Job number: IW-8102


Job title: Field Investigative Specialist #8102

Location: Toronto


Field Investigtive Specialist 

Work from Home Opportunity

Company Car Provided 

Reporting to the Team Leader, National SIU Claims, you will work with a high-performance team focusing on technical fraud field investigations and/or file consultations on suspect losses and non-suspect complex losses.

  • Conduct fraud investigations in the field, on suspect losses and/or non-suspect complex losses alone or in collaboration with others on a national basis
  • Compile and complete reports on fraud investigation findings and provide to claims representatives
  • On a consultative basis, provide technical guidance and develop investigative strategies on suspect losses and non-suspect complex losses in collaboration with claims representatives on a national basis
  • Create and facilitate technical training to claims employees throughout the organization on a national basis
  • Create and facilitate technical claims information sessions to various business units within and external to the company
  • Incorporate clear understanding of privacy and other laws while working collaboratively with others in participating and investigating large scale or complex insurance industry investigations or with public authorities (police)
  • Incorporate a clear understanding of the sensitivity and confidentiality required when involved in conducting complex and /or suspect loss investigations either alone or with others on a national basis
  • On occasion, you may be required to travel alone and/or for extended periods in order to conduct or assist with investigations being conducted in remote areas or other provinces

What do you bring to the role?

  • University degree or College Diploma or the CIP designation
  • Preference will be given to candidates with a minimum of 5 years of claims handling or claims investigation experience in the auto and property insurance industry
  • Candidates with fewer than 5 years of experience in these capacities, or with a minimum of 5 years of experience in law enforcement investigation or as a private investigator, may also be considered
  • Auto and Property claim handling experience is an asset
  • Training and experience in statement-taking and interview techniques
  • Professional, friendly and courteous in all interactions, whether with customers, co-workers, vendors or other individuals
  • Ability to perform well in a busy operation by prioritizing, multi-tasking, adapting to change and remaining calm under pressure
  • Team player who recognizes the benefits and shared success that comes from collaborating with others
  • Proficient in MS office, with strong computer skills and knowledge of various Internet search engines
  • Strong written and verbal communication, presentation and facilitation skills
  • Ability to work independently
  • Valid driver's license, with a driving record acceptable to the company


DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Antonella Leone at 647-624-9609 or forward your resume in confidence to If you are working with another DGA recruiter, feel free to ask them about this position.


  • City: Toronto
  • Market segment: Insurance
  • Job Type: Full-Time
  • Education: CIP, CIP Partial Completion
  • Expertise: Claims - Property , Claims-Auto
  • Minimum experience required: 5 to 6 Years