Commercial Lines Account Manager - Mid Market - IW- 7179

Date of modification: September 14, 2022

Job number: IW- 7179


Job title: Commercial Lines Account Manager - Mid Market

Location: Woodbridge


Our client is seeking an experience Commercial Lines Account Manager to join their team! 


Commercial Lines Account Manager/ CSR. Customer Service 



Job tasks: 

Working with Clients and Sales Staff

Processing Insurance

Transactions for clients

Manage policy renewals, endorsements and customer service on accounts per company defined service levels

Prepare premium analysis and coverage comparison for renewal quotes and participate in marketing renewal accounts as required

Communicate and manage renewal quotations and coverage changes with Insurer

Handle account receivable discrepancies

Review policy wordings & documents to ensure accuracy and quality control

Follow up on endorsements, renewals, new business, and claims

Issuance of Certificates of Insurance/or review prior to Technical Assistants issuance.

Input all information in TAM System accurately and efficiently per company workflow policies





Commercial Insurance previous experience as a CSR

MUST have RIBO designation

Professional, friendly and courteous in all interactions, whether with co-workers or customers

Team player adaptable to a changing environment

Perform well in a busy operation, remain calm under pressure

Good organization skills, ability to prioritize

Strong written and verbal communication skills

Detail oriented




Interested candidates, please contact Otis Wong at If you are working with another DGA recruiter, please feel free to ask them about this position.

Founded in 1986, DGA Careers specializes in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. DGA Careers assists qualified professionals in claims, underwriting, sales, customer service, and more, connect with the Canadian insurance industry at all levels. We endeavour to respond to each applicant in a timely manner



  • City: Woodbridge
  • Market segment: Commercial Insurance
  • Job Type: Full-Time
  • Education: RIBO
  • Expertise: Underwriting - Commercial , Customer Service - Commercial , Broker-Commercial
  • Minimum experience required: 3 to 4 Years